Module 4 Introduction to
People Management
Build the skills to lead, manage, and grow a team with confidence. This module covers HR fundamentals, New Zealand employment law, and practical staff management for small business owners.
What You Will Learn
Module 4 at a Glance
Your people are your greatest asset. This module gives small business owners the practical tools to hire, manage, and retain a productive team while staying compliant with New Zealand employment law.
Human Resources Fundamentals
Understand the role of HR in a small business. Learn how to attract the right people, define job roles clearly, and build a team that supports your business goals.
- Writing effective job descriptions
- Recruitment and selection basics
- Onboarding new team members
Employment Law Essentials
Navigate the key legal obligations every New Zealand employer must understand. Protect your business and your team with clear, compliant employment practices.
- Employment agreements and contracts
- Minimum entitlements under the Employment Relations Act
- Health and safety responsibilities
Staff Management in Practice
Develop the leadership and communication skills to manage your team day-to-day. Learn how to set expectations, give feedback, and resolve issues constructively.
- Setting clear performance expectations
- Giving constructive feedback
- Handling workplace issues and disputes
Your Course Materials
Access Your Module 4 Resources
Your CSBM Module 4 workbook and course materials are available below. Work through the content at your own pace and bring your notes to your next facilitated session.
- Complete workbook with exercises and activities
- Key concepts and reference summaries
- Practical templates for HR and staff management
- New Zealand employment law quick-reference guide
CSBM Programme
Module 4 Workbook
Available to enrolled CSBM students only. Questions? Contact us.
Need Help?
We Are Here to
Support You
If you have questions about this module, need access to materials, or want to discuss your progress, our team is ready to help. Reach out by phone or email and we will get back to you promptly.
Not Yet Enrolled?
The Certificate in Small Business Management is a practical, facilitated programme designed for aspiring and existing business owners in New Zealand. Register your interest today and begin your journey.
Register for CSBMFree to discuss. No obligation to enrol.